Contact Us

This page lists the official business identity and customer support details for Ymxvk. The same information appears across the footer and policy pages.

OUR IDENTITY

Legal Business Name: OCALE WAY, LLC
Store Name: Ymxvk
Physical Business Address: 270 E Lakeview St, Umatilla, FL 32784, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with order review, Singapore delivery questions, returns, payment questions, and product-information support.

HOW TO REACH US

Current Support Email: support@ymxvk.shop
Business Phone Number: +1 (743) 266-7094

For order help, include the order number and checkout email. For a damaged or incorrect jump rope, attach photographs of the product, all included components, and the parcel.

JUMP ROPE QUESTIONS

Before ordering, customers may ask about listed cord material, adjustable length, handle dimensions, swivel joint, quantity, adjustment, or care guidance. Support refers to published specifications and does not provide medical, rehabilitation, or individualized fitness advice.